Keys & Keys Real Estate (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law – PDPL).

1. Who We Are

Keys & Keys Real Estate is a real estate brokerage operating in the United Arab Emirates.

2. Information We Collect

We may collect personal data including name, contact details, property preferences, identification documents (where legally required), website usage data, and information provided via enquiries.

3. How We Use Your Information

We use your data to provide real estate services, respond to enquiries, comply with legal obligations, send marketing communications (where consented), and improve our services.

4. Legal Basis for Processing

Processing is based on consent, contractual necessity, legal obligations, or legitimate interests.

5. Sharing Your Information

We may share data with developers, landlords, professional advisers, service providers, and authorities where required. We do not sell personal data.

6. International Transfers

Where data is transferred outside the UAE, appropriate safeguards are applied.

7. Data Retention

Data is retained only as long as necessary for legal and business purposes.

8. Your Rights

You may request access, correction, deletion, or withdrawal of consent, subject to UAE law.

9. Cookies

Our website uses cookies to enhance user experience. You can control cookies via browser settings.

10. Data Security

We implement appropriate security measures, though no system is completely secure.

11. Third-Party Websites

We are not responsible for third-party website privacy practices.

12. Changes

This policy may be updated from time to time.

13. Contact Us

Email: info@keysandkeys.com